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Boyfriend went in twice in one day. He went alone and had a good experience with a red head-ish guy with black frame glasses. However, later in the day I came in with him as well as I had never been there before and wanted to do a trade in for store credit. They had a good selection of product and it is a spacious place, but the energy of the store is very off, it’s very dark and ultimately uncomfortable! There were some people in there I assume were regulars having a pretty good time. But the employee we interacted with was extremely rude, off putting, and condescending. I completely understand being burnt out from work and talking, or just being a more awkward person in retail because I also work retail! But he never made eye contact with us, only seemed interested in the other customers and the employee who was helping them, and getting done with our interaction as soon as possible. He took a look at my cards and before he could finish the first stack I knew I was definitely not selling them to this guy and to get out immediately. He didn’t offer a bad deal but there was no way this guy deserved my business. you may not always enjoy the customers you work with but you can always be kind! We will be driving to our guys at the Hobby Den in Evansville from here on out.
