Today went to the shop to look around with my girl, we recently both got back into the hobby. Looked around and pick out some cards. went to ask about the Prismatic Evolutions Booster Bundle that was priced at 90. Went to tcgplayer to see the price, which was 63.50-69.99. Told the employee i looked at tcgplayer about the price and he responded, with that is the price and that he was selling them all day at the price to people, Very dismissive, and annoyed seem an to my question. Very back customer service. I return my cards i pick up and left. I have been to this shop before and had a enjoyable experience. But after this will not come back, it seemed like they were marking up prices well above market.
I didn’t know you can only leave one review per email so this is the second part of my previous first review also by Anonymous on 4/25/25.
Today, I tried to buy their 3 pack blister of Sun and Moon Guardians Rising and he said the price was $80. I quickly went to TCGPlayer and saw that a normal pack only goes for like $19 and I saw the 3 pack blister (the same one) going for $48 market. I asked if there was any wiggle room and I said you’re charging almost double of what market is. He told me the last few times it sold, it went for around $80 and even told me a date it was sold. I tried looking at his phone but before I could, he turned it off and put it in his pocket and stood there firmly while looking at me. He said the lowest I could do is $75, so I asked him where he got that price. He said it was last sold on eBay at that price and I asked about why he chose eBay and not TCGPlayer. I later looked it up on eBay, and the last sold actually ranges from $29-$39, nothing even close to that price he gave. The only thing that comes close is a different 3 pack blister and (2) blister packs.
Last week, I came in and picked up several Journey Together singles for my master set. One of them being the Iono’s Bellibolt and the hyper rare version of the same card as well. Everything was good, but then I realized when I got home, he gave me 2 of the normal Iono’s Bellibolt, I was pissed. The next day, I came back and explained to him what happened and he actually honored it and let me pay the difference of the hyper rare version. The worst part of this is, he looked like he didn’t remember me and acted like that never happened. This person I’m talking about is the same person in both scenarios and I even talked to the same person that second day I came in.
There have been times when I go to the register and try to pay for my stuff and the owner, co-owner and the curly red hair guy checks me out and they’ll say, “where did you get that from? Why do we have a sticker on it saying that? You know that card goes for way more right?” I always reply with where I got it from, and say “oh really?” Then when I look it up later, it’s nothing close to what they claim it’s worth.
They have this little mini game where if you buy anything, they let you roll a dice and you can get free packs, free random cards and what not. After visiting there every week for 5 months, I’ve only been able to roll 3 times! But when a kid comes in, they always let them do it. Like, if you can’t honor that mini game that is advertised on their blackboard at the entrance, don’t have it at all.
There was this one time I got a fake gold metal tag team card with Reshiram and Charizard for free because I called it out that they were fake. It wasn’t for sale, but I saw it on the counter and said something. He asked if I wanted one, I said yes and when I went to check out, he almost pulled a fast one and kept it. But I noticed and asked did you put that other one in the bag? The owner saw these cards and said, you can take those home to the other employee because they are fake and we can’t sell those.
Once, I bought one of those 2 or 3 pack tins and I’m pretty positive it was resealed. It was a 2021 code on the back and had Scarlet and Violet packs.
I know they have an actual store and probably get distributed more because of that reason, but there’s been times where I’ve noticed that they more than likely scalp retailers. Two separate times, I saw the Blooming Water collection box and they had 10+ boxes of them. Don’t you only get those at Costco and wasn’t that the same box everyone was scalping and fighting for? They were also like double the price of what they should’ve been.
I’ve been wanting to review this place for so long, but felt that they were going to know who wrote this and treat me bad. After what happened today, I’m never returning. I’m happy for the owner, I saw his speech video and glad you guys are where you want to be but some of this stuff needed to be addressed.
I have more to say but again I have no space left.
