This location is not a WOTC premium location and does not feel like one. Read some of the other negative reviews, especially the one about the poorly run RCQ. Regardless of whether or not the employee running the event was inexperienced, that play experience should be unacceptable to any customer. There is a certain level of expectation for competitive play. Excuses don't fix the fact that the event went the way it did. The owner tries to reason around every negative review left and offer a discount if the reviewer returns, feels shifty. EDIT: On the RCQ issue review, the owner says he will retroactively fix the payout structure IF the reviewer comes back to the store and plays in another event. Why not just show good will and fix what he's already admitted to be a mistake? I understand pricing on sealed product can change rapidly, but there are no prices on literally anything in the store, even board games or accessories. I figured I would support a local business instead of Amazon and I was on my way past the store so I stopped in to grab some sleeves for a board game I recently purchased. I found that the only choice of sleeves are solid color Player's Choice or graphic sleeves. I asked the employee if they sold Ultra Pros, he said no, just the ones I see on the racks. I grabbed three packs of Player's Choice. The one employee working was in the middle of helping someone else with a singles purchase and said he could work me in real quick. I already basically had my card in the reader when he told me it would be $34 for the three packs. I should have put the packs back and left but avoided the awkward moment and paid. I wouldn't have made a purchase if there was any sort of posted pricing because I would be able to make an informed decision, but it's kinda hard to quit in the middle of a transaction when you learn the price as your card is on the edge of the reader. I almost always buy Ultra Pros, I have never paid more than $6 or $7 for a pack of sleeves, and could never have assumed they would be that expensive. The whole experience was weird and left an odd taste in my mouth. I frequent Game-o-storus and should never have strayed. Go there instead if you want transparent pricing and properly run events.
This location is not a WOTC premium location and does not feel like one. Read some of the other negative reviews, especially the one about the poorly run RCQ. Regardless of whether or not the employee running the event was inexperienced, that play experience should be unacceptable to any customer. There is a certain level of expectation for competitive play. Excuses don't fix the fact that the event went the way it did. The owner tries to reason around every negative review left and offer a discount if the reviewer returns, feels shifty. EDIT: On the RCQ issue review, the owner says he will retroactively fix the payout structure IF the reviewer comes back to the store and plays in another event. Why not just show good will and fix what he's already admitted to be a mistake? I understand pricing on sealed product can change rapidly, but there are no prices on literally anything in the store, even board games or accessories. I figured I would support a local business instead of Amazon and I was on my way past the store so I stopped in to grab some sleeves for a board game I recently purchased. I found that the only choice of sleeves are solid color Player's Choice or graphic sleeves. I asked the employee if they sold Ultra Pros, he said no, just the ones I see on the racks. I grabbed three packs of Player's Choice. The one employee working was in the middle of helping someone else with a singles purchase and said he could work me in real quick. I already basically had my card in the reader when he told me it would be $34 for the three packs. I should have put the packs back and left but avoided the awkward moment and paid. I wouldn't have made a purchase if there was any sort of posted pricing because I would be able to make an informed decision, but it's kinda hard to quit in the middle of a transaction when you learn the price as your card is on the edge of the reader. I almost always buy Ultra Pros, I have never paid more than $6 or $7 for a pack of sleeves, and could never have assumed they would be that expensive. The whole experience was weird and left an odd taste in my mouth. I frequent Game-o-storus and should never have strayed. Go there instead if you want transparent pricing and properly run events.
I called ahead for the prerelease night for the magic set. They told me that they had plenty inventory for the pre release products. They stated that the cost for the night would be 35 bucks. I arranged for my play group to all meet here and play, 8 people, and when we got here the young lady at the counter said her manager decided to change the price for the boxes to 50 bucks. I decided to pay tonight however I am not buying my normal 2 play boxes, sleeves, or snacks, we will NEVER be back and I let my entire play group know what they were walking into half canceled and went elsewhere. Next event we attend will be at collect GG or another store. Not to mention they are always way over market on sealed product. I hope the manager chokes on the extra few bucks and hope the owner does as well if he is aware.
Called store yesterday to find out how much pre release was. I was told 35 and when I got to the store was then told 50. Bate and switch as it was from back in the day. The staff was very friendly but management decisions have chosen greed over community growth
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