
Adventure Games and Hobby
My boyfriend and I came in for the League of Legends Riftbound- Learn to Play night and had an amazing experience. We called an hour after it started to check if it was still going on, and the staff encouraged us to come in even though we’d never played TCG games before. When we arrived, one of the employees sat down with us for two full hours, patiently teaching us the game step by step. He explained everything in a way that was easy to understand, never made us feel out of place, and even helped us grasp the basics of TCG games overall. I wish I would have remembered his name, because he really went above and beyond. This was honestly one of the best customer service experiences we’ve ever had. The staff made us feel welcome and supported, and we left feeling excited instead of intimidated. We’re very thankful for such a wonderful employee and will definitely be back to support this business!
