GalaxyBusterTCG

A terrible event turned into a good night. I drove a hour and a half to a Gundam starter ST05 deck tourney here. I called the store two days earlier just to make sure they would have the starter decks in stock and the cashier said they did. Once my friends and I got to the store for the event we were informed they didn't have the starter decks🙃. I was first super upset, but Dylan did display great customer service with trying to correct the issue and even held an instant tournament for all the Gundam players. Additionally, he even offered to mail us the starter decks once they have them in stock free of charge. I respect them owning the mistake and making things right with the customers. I hope he really sends the starter decks. But overall I respect that Dylan and the store turned a bad experience as a first time customer into a fun night with great customer service.

Great place and super nice and helpful guys there! I was curious about getting into the one piece TCG and they helped me pick out a deck based on how the style of my yugioh deck played! Now I’m looking forward to learning the game and trying out the game there on Thursdays! Definitely worth a stop for any TCG player!

I'm not much into Trading Cards but since I stopped next door for lunch I thought I'd Walk In and have a look. Large display counters. Several people in the store. Couple of Sales Staff trying to help everyone out. I was asked if I needed help right away but I told him I'd never been in such a store and wanted to check it all out. He was polite and said if you need help I'm right here while he was waiting on another customer. To you folks that are into this here's a pretty cool place you need to come check out.