Josh's Toys & Games

I went inside today to make a small purchase of squish toys under 10 dollars. When handing my card to the cashier (training with manager supervision) they asked for an ID. I thought this was odd but handed it over. I was curious and asked what they do if the ID and card dont match. The manager said they dont accept the sale. I said that didnt make any sense, and explained my reasoning (a kid may make a purchase with a parents card, or a wife with her husband's card, etc.) The manager reiterated her point in an incredibly rude tone of voice. I said "you dont need to be rude about it" and finished the transaction. I'm not sure what I did that was so offensive to be treated that way today. Is this how you treat all your customers who ask you simple questions? I am also wondering if this was a case of discrimination (wouldnt be the first time as someone who is transgender and non-white) as I'm unsure if other customers are asked for their ID upon making a debit card purchase. Anyways, wont be returning and more than happy to advise people in my life to do the same.

Not very good customer service. All of the items were up charged at the register even though there were stickers for $5 -$10 cheaper on the items. I was laughed at and told “that’s inflation” Returned the items and still haven’t gotten my money back.