The Collective: A Comic & Game Community

If I could give zero stars for this particular visit, I would, but I want to be clear that this is not a reflection of the woman who helped me. She was outstanding, professional, and kind. This review is strictly about how the owner chose to handle the situation. I went in looking to buy a structure deck for the new Gundam card game that just released. The staff member confirmed they had four decks in stock, but said they weren’t selling them yet because they hadn’t received their full shipment and were worried about scalpers. I completely understood that concern, so I explained I only wanted one deck for myself. Even then, she said the owner refused to sell them because they wanted to use the decks for an event to teach people how to play. I mentioned I wouldn’t be able to attend the event and just wanted to buy the product, but they still said no. I honestly don’t know how they’re going to run an event with only four structure decks. It’s frustrating to be turned away when they clearly had the product in stock, especially since I’ve had several good experiences with this shop in the past. Again, I really appreciate how well the staff member handled the situation. Unfortunately, the owner’s decision here made for a very disappointing experience. If you’re looking for Gundam products, this is not the store to go to.